Act 02
Scene 35 – Featuring Maigen Thomas
Maigen Thomas, a seasoned accessibility advocate and UX leader, joins Naresh Shan to unpack the intersection of inclusive design and real-world business strategy. She shares her journey from development to design, and the critical lessons that shaped her approach to accessibility, mentorship, and the evolution of user experience.
- Uncovering why accessibility must be approached with compassion, not just compliance
- Exploring the overlooked business case for inclusive design and how to articulate it persuasively
- Challenging design education to move beyond aesthetics and teach systems, ethics, and empathy



Her perspective urges designers to think beyond visuals. To become advocates of access and clarity. To embed ethics into every decision. To resist superficial success and instead design with intention, awareness, and a deep respect for every user.
Her perspective urges designers to think beyond visuals. To become advocates of access and clarity. To embed ethics into every decision. To resist superficial success and instead design with intention, awareness, and a deep respect for every user.