Act 02

Scene 38 – Featuring Kate Towsey

Kate Towsey, a trailblazer in research operations with a deep understanding of how research fuels organizational success, joins Naresh Shan to examine the future of research in product development. She reflects on the rise of research operations, the push to democratize research activities, and the opportunity for AI to become a strategic partner rather than just a tool in the research process.

  • Examining the balance between democratizing research and maintaining research quality and integrity
  • Highlighting the essential role of research leadership in shaping strategy and aligning with business priorities
  • Discussing how AI can act as a collaborator in optimizing research methodologies and outcomes

Her insights challenge researchers and teams to think beyond data collection. To become stewards of organizational knowledge. To translate research findings into compelling business narratives that influence decisions. To build relationships that embed research at the heart of product development.