Act 02
Scene 03 – Featuring Debbie Levitt
Debbie Levitt, a veteran CX and UX strategist with decades of experience in research and design, joins Naresh Shan to unravel the challenges of UX design, including misconceptions about its complexity and the necessity for leadership, strategy, and empathy. She examines the evolving role of product managers and AI in shaping the field’s future.
- Addressing misconceptions about the complexity and value of UX design and research
- Highlighting the importance of leadership and accountability in fostering quality design environments
- Exploring the impact of empathy, strategy, and AI on the evolving role of UX professionals
Her insights encourage UX professionals to challenge assumptions and advocate for their work. To leverage critical thinking to counter false narratives and gaslighting. To balance business priorities with user empathy and quality. To embrace innovation and resilience in the face of uncertainty.
This episode equips designers and researchers with practical strategies for advocating change within organizations. It underscores the value of strategic vision and communication in elevating UX. It highlights the vital role of product managers in partnering with design teams. It inspires listeners to champion quality and user-centricity in every project.